West Coast Car Rentals Inc. (“West Coast Car Rental”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable laws, including Canadian privacy laws and the Canadian Anti-Spam Legislation (CASL).
Personal information means any information about an identifiable individual, including but not limited to your name, contact details, driver’s license information, and payment details.
We collect only the information necessary to provide our services, including:
We collect your information:
We use your personal information to:
By providing your phone number and opting in, you agree to receive SMS messages from West Coast Car Rental regarding reservations, updates, and service-related communications.
Message frequency varies based on your interactions (e.g., confirmations, reminders, and support messages).
Standard message and data rates may apply depending on your mobile carrier.
Consent is provided when you submit your phone number through our website, booking system, or other communication channels.
You may opt out at any time by replying “STOP” to any message.
For assistance, reply “HELP” or contact us:
📞 604-649-1231
📞 778-385-5551
📞 604-689-1231
Your information is handled in accordance with this Privacy Policy.
SMS consent is not shared with third parties or affiliates.
Mobile carriers are not responsible for delayed or undelivered messages.
We comply with Canadian Anti-Spam Legislation (CASL). You may withdraw your consent at any time.
We do not sell your personal information.
We may share your information only in the following circumstances:
Our website uses cookies and analytics tools (such as Google Analytics) to:
You may disable cookies through your browser settings; however, some website features may not function properly.
We retain personal information for up to 12 months, or as required to fulfill legal, regulatory, or business obligations.
As we serve international customers, your personal information may be processed or accessed outside your country of residence, including in Canada. We take reasonable steps to ensure your data remains protected under applicable laws.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.
You have the right to:
You may withdraw your consent at any time with reasonable notice. Please note that doing so may limit our ability to provide services to you.
If you have any questions about this Privacy Policy or your personal information, please contact:
Privacy Officer
West Coast Car Rentals Inc.
2651 No. 3 Road
Richmond, BC V6X 2B2
📧 sales@westcoastcarrentals.com